FAQs

  1. Tell us about your Brand?

Please visit us about our page for information about our brand.

  1. Where do you Ship?

We ship within Canada only

  1. How can I track my shipment?

You can track your shipment by our shipment tracking page.

  1. Which Payments you accept?

We accept a no of payments, for this you can visit our Payment Policy.

  1. What is your Refund/Return Policy?

For Policies please visit our Refund Policy at our Policies section.

  1. What is your Shipping Policy?

For Policies please visit our Shipping Policy at our site home page.

  1. What is your Terms of Service?

Please visit our home page for Terms & Conditions.

  1. Can I cancel my order?

You can cancel your order with no penalty!  You must cancel your order before it ships.

  1. If I have entered an incorrect address, what am I supposed to do?

If you have misspelled or auto-filled in an incorrect address, simply contact us within 24 hours ASAP.  No refund will be given after product shipping or the 24 hours of incorrect submission.

  1. How long does shipping take?

Shipping times may vary as per location so it depends on the modes of shipment.  The average economy shipping time is 20-25 business days.